Installation and Troubleshooting
Read more about the services provided by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
If you acquire your own hosting server, you'll have more independence on what you can install and run when compared to a shared web hosting account. With a shared service, you have access simply to your own account, hence you are not able to install server-side software. Even though this is not an issue for most script-driven applications, there are some that have certain requirements and need particular software to be present on the hosting server either for some additional functionality or for them to work at all. In the event that you have experience, you won't have any issues to run the hosting server, but if you do not, you may simply not have the knowledge to handle everything and use the script apps that you want. If this is the case, you can use our Installation & Troubleshooting upgrade, and so our system administrators can arrange everything for you and aid you with any issues that you may face.
Installation and Troubleshooting in VPS Servers
You could add the upgrade with a couple of mouse clicks whenever you require it and irrespective of the VPS servers
package that you have picked. This could be done either during the order procedure when you think that you'll require help from the very beginning or later on from the virtual private server billing CP in case you have problems with any application on the web server. Our qualified administrators can set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides one hour of custom work and you can use it anytime. Most tasks take less than that, hence the remaining time shall be available for the future and you shall be able to see it within the billing Control Panel at all times. You could use the upgrade as a standalone service or on top of the 30 minutes of custom work which are part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our Linux dedicated web hosting plans
and provided you add it, our experienced administrators will be able to help you with anything on your hosting server. For example setting up any third-party software which you may want to use on the machine and troubleshooting any script which performs badly or does not run at all. Our upgrade comes with 1 hour of work and if a certain task isn't very time-consuming, we shall add the remaining time to your account. You will be able to check out how many minutes are left within your billing CP and use them whenever you need support again. The Installation & Troubleshooting upgrade could be ordered at any moment, so in case you need something to be installed in the very beginning, you can add it to your order during the sign up procedure, while if you require help later, you could add it from the server billing area. Thirty minutes of custom work are included in our Managed Services pack as well, but in case you need more work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs shall be installed and set up in the best feasible way.