Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You will find nearly all the answers to your questions in the intuitive Help Center section incorporated into our Web Site Control Panel. It includes an enormous repository with commonly asked questions and exhaustive instructional articles contributed by our proficient technical support staff.

  • Top quality support service
  • Tutorial Videos

  • We have compiled a collection of educational video tutorials that detailedly illustrate how you can remedy a typical issue connected to your shared website hosting plans account. You’ll find the tutorial video clips in the Help Center section.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 help desk support service and a one–hour ticket response time guarantee. Our expert support engineers will be available 24x7x365 to respond to your inquiries and to troubleshoot any issue that you may possibly stumble upon. Simply open a ticket from the Help Center and we will reply back to you without any delay at all.