Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour response warranty with all of our shared website hosting plans packages, which means that each assistance inquiry you post is going to be replied to in only sixty minutes max. Our support company members have been educated to quickly deal with any issue and to offer you relevant advice on any concern that you could have.
A Top–quality Support Service
Our help and support service is supplied by a team of skilled technicians who will be able to react to your issue without delay. You are able to get in touch with the tech support team team by starting a technical support ticket from your Web Site Control Panel or by submitting us an email message. On business days, you may also call us on the phone or take advantage of the live chat option.
An Intuitive Help Section
Our Control Panel includes a comprehensive practical knowledge base which is built–into all parts. In each section, you’ll find a Help button which will load for you a list of step–by–step online classes on how to employ a selected option or carry out a particular action. Furthermore, we have produced short training video clips in an effort to get a better idea of the Control Panel’s interface.