Support and Help Channels
A 1–hour Inquiry Answer Guarantee
Each ticket you send to the customer support Department will be replied to in about 60 minutes. All regular issues shall be replied to asap. Nonetheless, if the support inquiry you have posted calls for the assistance of a capable admin technician, we’ll forward the ticket to him and will let you know about the delay.
Top–class Tech Assist Service
We deliver 7 days a week tech assistance via a super–fast ticketing solution included in your Control Panel. You can easily e–mail us at any time about any of the applications that come pre–installed on your virtual server, which include the selected Linux OS, the server admin panel and our in–house created Web Site Control Panel.
A Descriptive Help Zone
In the Web Site Control Panel that is available 100% free with your virtual server, you can find an instructive Help zone, incorporating everything you need to learn about working with your internet sites and software packages. We have included a wide array of how–to articles and video guides that illustrate the general web site supervision tasks in an easy to read form.