A lot of individuals who begin using their very first hosting account, or switch companies, typically have queries about how certain procedures are carried out or stumble upon complications when setting up various things such as e-mails, website settings, etc. That’s the reason why, a lot of hosting companies have compiled documentation with popular questions and problems in order to help their clients receive information swiftly and easily. As a result, the technical support staff representatives can concentrate on actual issues that particular customers may be encountering, as the solution for the smaller things will be available on the web and customers will be able to handle them without having to touch base with the technical support team. Having in-depth documentation is vital, especially for new users without any practical experience at all, because the web hosting service entails an abundance of features and many people can become baffled about what to do. A good information repository can both help you perform the tasks that you want and learn how the hosting service functions as a whole.
Extensive Online Documentation in Shared Website Hosting
Our shared website hosting
packages feature an extensive knowledge base where you can find info on all the complications that you may possibly run into and their resolutions. You can discover how to set up and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are correct, but nevertheless you’re unable to send email messages, for example. We have done our utmost best to be as thorough as possible and to cover all the available options so as to help you save time and to give you different solutions for every problem. The knowledge base features educative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular functions and features in each section of the Control Panel, while if you wish to check the whole list of articles, you should visit the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting plans
, will allow you to access the elaborate online documentation that we have compiled for you. The articles themselves feature generic info on our services, educational guides about the separate features that you can access, together with troubleshooting instructions that can help you repair common issues that you could experience. The topics that we have covered encompass pretty much everything, from basic things such as how to host a brand new domain name
in the account, to more complex ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a particular Control Panel section will always be available in the right corner of the page that you are on, whereas the full article list can be accessed through the dedicated Help section.